Legal

Privacy policy

Last updated: October 2026

This privacy policy explains how Big Money Car Buyers (“we,” “us”) collects, uses and protects information when you visit bigmoneycarbuyers.com or contact us by phone or text.

Information we collect

We only collect information you choose to give us, plus basic technical data from your browser. This may include:

  • Contact details : your name, phone number and the address where the vehicle or parts are located.
  • Vehicle and parts details : year, make, model, condition, VIN, and any photos you send us, including photos of catalytic converters or rims.
  • Ownership information : details from your photo ID, title, registration or other paperwork, which we review to confirm you're able to sell the vehicle or parts.
  • Payment details : if you choose to be paid through Cash App, the Cash App name or $cashtag you give us. We don't collect bank account or card numbers.
  • Website usage data : information such as your browser type, device, pages visited and how you found our site, collected through cookies and similar tools.

How we use your information

  • To give you an offer, schedule your free pickup and pay you.
  • To confirm you're able to sell the vehicle or parts and to meet North Carolina vehicle, title and scrap purchase requirements.
  • To reply to your calls and texts.
  • To understand how people use our website and to measure and improve our advertising.
  • To prevent fraud and the purchase of stolen vehicles, catalytic converters or parts, and to comply with the law.

Phone calls and text messages

When you call or text us, we receive your phone number and the content of your messages. We use them to respond to your request. Standard message and data rates from your carrier may apply. If you don't want any more texts from us, reply STOP or tell us when you call.

Cash App payments

If you choose to be paid through Cash App, the payment is processed by Cash App (Block, Inc.) under its own terms and privacy policy. We only see the information Cash App shows us to complete the payment.

Cookies, analytics and advertising

Our website may use cookies and similar technologies, including tools from third parties such as Google, to understand site traffic and measure the results of our online advertising, such as how many people tap our call or text buttons. These providers may collect information about your visit under their own privacy policies. You can block or delete cookies in your browser settings, and you can manage Google ad personalization in your Google account settings.

How we share information

We do not sell your personal information. We may share it only:

  • With service providers who help us run our business, such as phone, payment, website and analytics providers.
  • With government agencies when required for title transfer, vehicle records, scrap purchase records or other legal requirements.
  • With law enforcement or others when required by law, or to protect against fraud or the sale of stolen vehicles or parts.

How long we keep information

We keep information as long as needed to complete your transaction and meet our legal, tax and record-keeping obligations, and then dispose of it securely.

Security

We take reasonable steps to protect the information you share with us. No method of sending or storing information is completely secure, so we can't guarantee absolute security.

Children

Our services are intended for adults. We do not knowingly collect personal information from anyone under 18.

Your choices

You may ask us what personal information we hold about you, or ask us to correct or delete it, subject to any records we're legally required to keep. To make a request, call or text (919) 817-7824.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top shows when it was last changed.

Questions?

Call or text Big Money Car Buyers at (919) 817-7824, 24 hours a day. See also our terms of service.